Customer Identification Request
WIB Customer Identification
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WIB Customer Identification Request Form

Request

Next steps

You are required to complete these additional forms to finalize your request.
Your Reference Code is:
Please quote your reference code when enquiring about your submission.
Thank you for submitting a Customer Identification Request for . The WIB Customer Identification team will:
1.prefill the Customer Information Certificate(s), if possible, then forward them to the customer for confirmation or amendment; 2.notify you once the Customer Identification process has been completed.
For any enquiries, contact the WIB Customer Identification team on (02) 8253 7848 or email WIBCustomerID@westpac.com.au.
The Customer Identification Request form has been returned for the customer: . An email has been sent to to inform them the Customer Identification Request has been returned.

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WIB Customer Identification Request Form

Customer Information Saved

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WIB Customer Identification Request Form

Request Cancelled

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WIB Customer Identification is a streamline process that utilises online tools to identify and verify a customer. It ensures that we collect the correct information from the customer only once and reduces their workload by prefilling electronic Customer Information Certificates (CIC) and eliminating any need to print or sign. Use this Customer Identification Request form to help you conduct a structured conversation with a new-to-bank customer or existing customer requesting a new entity, to determine the CICs required for their identification. Then submit the form to notify the centralised WIB Customer Identification team to complete the customer identification and verification process. Select a process step below to see more information or start providing the information we need to identify the required CICs by selecting the Get Started button.
WIB Customer Identification is a streamline process that utilises online tools to identify our customers. It ensures that we collect the correct information from you only once via electronic Customer Information Certificates (CIC) and generally eliminates the need for you to print or sign. Click a process step below to see more information or start providing us with the information we need to verify your identity by clicking the Get Started button.
WIB Customer Identification Request Form

Request Details

New Entity

Select an entity sub-type to display its definition.
Select an entity type to display its definition.
is required
All companies should be incorporated/registered. This is the company registry office responsible for incorporating/registering companies e.g. UK Companies House, NZ Companies Office, Delaware Division of Corporations. Reconsider your answer and if it is still No, then contact your banking representative for further guidance before proceeding.
Additional Information Required
Note: If an Incorporated Joint Venture, the associated entity should be identified as a Company.
Note: If an Unincorporated Joint Venture, the associated entity should be identified as an Unregulated Partnership.

Associate Entity

Select an entity sub-type to display its definition.
Select an entity type to display its definition.
All companies should be incorporated/registered. This is the company registry office responsible for incorporating/registering companies e.g. UK Companies House, NZ Companies Office, Delaware Division of Corporations. Reconsider your answer and if it is still No, then contact your banking representative for further guidance before proceeding.
Additional Information Required

Sub-Associate Entity

Relationship with Associate Entity
All companies should be incorporated/registered. This is the company registry office responsible for incorporating/registering companies e.g. UK Companies House, NZ Companies Office, Delaware Division of Corporations. Reconsider your answer and if it is still No, then contact your banking representative for further guidance before proceeding.
You have reached the maximum number of CIC’s that can be created for this Customer Identification Request form.
WIB Customer Identification Request Form

Contact Details

Westpac Contact Details

Requestor Contact Details

Comments

Comments
Use this field to notify the WIB Customer Identification Team if: any specific time frames have been agreed with the customer any other specific requirements have been agreed with the customer (e.g. other people to be copied on the correspondence) you have already requested the creation of a CIS key a project CIS key needs to be changed to a specific entity CIS key (after a loan deal goes ahead) supporting identification documents (e.g. Trust Deed) have been collected from the customer upfront that would be useful for prefilling the CICs.
WIB Customer Identification Request Form

Request Summary

Customer Information Certificates are required for all entities that are not Westpac customers.
No CIC forms required as specified associate customers are already Westpac customers.

Action Required

Approve or return the Customer Identification Request form?
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